Please note, Due to the Covid 19 pandemic you may experience delays in the delivery. All the orders from GCC countries are put on hold for a temporary basis. 

  1. This website is provided by Tanache Jewels DMCC. By using the site or purchasing products from the site, directly or indirectly, you agree to abide by the terms and conditions set forth in this notice. If you do not agree to abide by these terms and conditions, you may not use nor view the site for any purpose. This website may be viewed only where it is lawful to do so, and only by those who are legally eligible to view its contents, and agree to the terms and conditions specified herein.
  2. The specification about jewellery mentioned is indicative and cannot form the basis of evaluation. The product has been checked for quality and valuation at the time of tagging. The COA (Certificate of Authenticity) cannot be used as a basis of evaluation or appraisal.
  3. Claims, if any, would be limited to the Net Price of the products, and will be subjected to Dubai jurisdiction. Our goal is to provide you perfectly cut & moderately priced jewellery.
  4. The Company reserves the right to refuse or cancel orders or terminate accounts, at any time in its sole discretion.
  5. The Company does not take any responsibility if the shipment is delayed or if the order(s) needs to be cancelled due to reasons unforeseen or situation out of its control. It is at the sole discretion of the company and no claims otherwise will be entertained beyond the net value of the product.
  6. In case of any defect or queries related to the product, it must be informed to our office by mail or phone within 24 hours of receipt of the product.
  7. Products Purchased under promotional schemes will not be liable for returns or exchange. knows that you care how information about you is used and shared, and we appreciate the trust you have on us. This notice describes our privacy policy. By visiting, you are accepting the practices described in this Privacy Notice. What personal information about customers does gather?

As a web surfer, you are free to browse the website without providing any information about yourself whatsoever. However, if you want to purchase a computer, laptop, peripheral for personal use or for gifting. In case of gifting, you need to fill a form and give details of the person whom you are gifting.

The information we learn from our customers helps us personalize and continually improve your shopping experience at Here are the types of information we gather?

Information You Give Us:

We need to know your name, email id, address, telephone number and few more details. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features and services which are currently available, or those that may be added in the future. We use the information that you provide for such purposes as responding to your requests, customising future shopping for you, improving our stores, and communicating with you.

Automatic Information:

web cookies are stored every time you access our website- Cookies use the basic information as to avoid wrong activities on our site.  
Many other websites use tracking devices to follow your trail on the world wide web(www), but be assured that we do not use any such devices or utilities. The moment you leave the you are free to surf as you please. However we do gather information as to how you have navigated the web site. This information is used strictly for improving our services and make surfing our site a better and user-friendly experience for you.

E-mail Communications:

To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from if your computer supports such capabilities. We also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers. If you do not want to receive e-mail or other mail from us, please adjust your My Profile page after login.

Information from Other Sources:

For reasons such as improving personalization of our service (for example, providing better product recommendations or special offers that we think will interest you), we might receive information about you from other sources and add it to our account information. We also sometimes receive updated delivery and address information from our shippers or other sources so that we can correct our records and deliver your next purchase or communication more easily.
Changing information about yourself:

You can always log on to and change or update details that you have provided. These details are not accessible to any other surfer and as a company policy we do not share the same with any third parties.

What about cookies?

We do not set, store or retrieve cookies from your computer.

Does share the information it receives?

Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only with the subsidiaries and affiliates of

Affiliated businesses we do not control

We work closely with our affiliated businesses. In some cases, these businesses operate corner-stores at or have special offers for you at In other cases, we operate stores, provide services, or sell product lines jointly with these businesses. You can tell when another business is involved in your transactions, and we share customer information related to those transactions with that business. But we do not have control over that information.


to accomplish our tasks, we appoint 3rd party for the same. We simply render their services. Services includes fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analysing data, providing marketing assistance, processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions but does not use it for other purposes.

Promotional offers

Sometimes, we send  promotional offers to selected groups of customers on behalf of other businesses. When we do this, we do not give that business your name and address. If you do not want to receive such offers, please update your profile after you log in under My profile tab.

Business transfers:

As we continue to develop our business, we might sell or buy sites or assets. In such transactions, customer information generally is one of the transferred business assets. Also, in the unlikely event that or substantially all of its assets are acquired, sold or taken over by a third party, customer information will, of course be one of the transferred assets.

Protection of and others

We release account and other personal information when we believe such a release is appropriate to comply with existing laws; enforce or apply our Terms and Conditions of Use and other agreements; or protect the rights, property, or safety of, our users, or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction.

With your consent:

Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.

How secure is information about me?

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, especially for credit card purchases, which encrypts information you input.
We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when finished using a shared computer.

What choices do I have?

As stated above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of features and services ?

If you do not want to receive e-mail or other mail from us, please adjust your ?My Profile? (If you do not want to receive Terms and Conditions of Use and other legal notices from us, such as this Privacy Notice, those notices will still govern your use of, and it is your responsibility to review them for changes.) does not sell products for purchase by children. We sell children’s products for purchase by adults. If you are under 18, you may use only with involvement of a parent or guardian.

Conditions of use, notices, and revisions

If you choose to visit, your visit and any dispute over privacy is subject to this Notice and our Terms and Conditions of Use including limitations on damages, arbitration of disputes, and application of the law of the Union of India, its States and Union Territories.
If you have any concern about privacy at, please send us a thorough description to [email protected] and we will try to resolve it at the earliest. Our business changes constantly.
This Notice and the Terms and Conditions of Use will change also, and use of information that we gather now is subject to the Privacy Notice in effect at the time of use. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our website frequently to see recent changes